The Derek Abner Insurance Agency is a 1st generation agency, and we are building our agency to become a pillar of the community and surrounding area. We want to give back to our community. We want to assist our clients with making solid decisions when protecting their family. Our agency has 3 things in mind:
Sounds simple, but with the way the world has changed, we don't do business with every client face to face the way that we prefer. So we do some things differently, like communicate through newsletters and Facebook instead of seeing everyone in town at mealtime at the local diner. Instead, we set up events where we see many of you, such as our local shredding events, parades, and festivals.
Hold us to the high standard of service we strive for - we hope you'll provide your comments on how we're doing during our annual client survey every June. We know that you rely on us to protect your most valuable treasures, including family, home, cars, and finances. The saying in our agency is, "Leave the worrying to us and get on with your dreams."
We are so excited that you decided to be part of the Derek Abner Insurance Agency family. We take great pride in our agency, community and clients. As an Independent Agency we offer choice, provide a high level of service and are local to your community. But what does that really mean? Can't other agents say the same thing about their business? Here's how we are different:
Choice: As an independent agency, we can offer you a choice of multiple insurance carriers, coverages, price, and more. Our main focus is to find the insurance coverage that best suits your unique needs and gives you the best options. In addition, we know you have a choice when selecting a local independent agent. We want to continue to earn your trust through pure transparency, regular communication, personal relationships, and community involvement. We want you to be a part of our agency as we try and make your transition as smooth as possible!
Provide High Level of Service: To us, service means you will know who our staff members are - and not just the usual run of the mill insurance stuff. You will know about them as people and we want to know the same about you. So when you call you will know who you are talking to! We will also be available in the event of a claim. Being independent we work for you, not the insurance companies. We will be there to make sure your interests are protected and not forgotten.
Local: When most people say they are local they mean they have an office in your community. While that is true of us, when we say we are local we mean we are a part of your community. We are involved with local and national charities and organizations like Pickerington Chamber of Commerce and Far Eastside Business Association, that benefit where we live. We believe that if we put our time and money where it matters the most we all benefit. So come join us in the 4th of July parade, or participate in our Coats for Kids drive, or just show up and give your support by being there!
So what's next? Please read through the rest of the Welcome Packet for more information on the agency. Once you have read through the information, place it in the enclosed folder and keep it with your files for safe keeping and future reference. If you have any questions, please go to the Our Staff page and give any one of us a call. We would be more than happy to assist you.
Again, thank you for being a part of the Derek Abner Insurance Agency family where our community is family and our family is our community.